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customer service

Tcl The Parfume Shop

The Perfume Shop is the UK’s largest specialist fragrance retailer with over 265 shops nationwide, selling all major designer fragrance brands at value for money prices.

The Perfume Shop also gives its customers that little bit more:

  • FREE standard delivery available online
  • FREE gift wrap service available in store
  • FREE impartial perfume advice
  • FREE Rewards Club Membership to earn Perfume Points every time you spend 

The Perfume Shop Rewards Club Card is the most generous loyalty scheme on the high street where customers receive 1 point for every £1 they spend, once a customer has collected 100 points they will receive £5 off their next transaction.

The Perfume Shop prides itself on providing unrivalled customer service that is tied in with expert perfume knowledge passed on to each and every customer. Walk into a store today and you’ll find staff behind the counter who are passionate about scents and have been trained to help you make the perfect perfume purchase.

There are over 1,000 sales advisors working in 265 stores nationwide. Those looking for advice on finding the perfect token of affection are in expert hands. The Perfume Shop boasts the largest number of industry recognised graduates of The Fragrance Foundation Online Training Programme in the UK as well as working with stores on an intensive Learning & Development programme.

opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 8:00pm
Friday 9:00am - 8:00pm
Saturday 9:00am - 6:00pm
Sunday 10:00am - 5:00pm