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customer service

We are always open to hearing how your shopping experience could be better. If you have any suggestions on improving our disabled access please contact Customer Services.

Mobility Equipment Hire

The Centre, Livingston Mobility Service is located in Car Park 1. Car Park 1 can be accessed from Almondvale Boulevard.

The Service provides a range of Manual Wheelchairs and Scooters which are available to loan to make getting around the centre a little bit easier.

The service is free to used and any donations will be reinvested into the service.

In order to loan the equipment, you must register to use the service. To register, two items of ID must be provided, one of which must show the current home address and another with a signature. Please note no new registrations are currently being taken.

Temporary Change of Service

The service is open Monday - Sunday from 10am to 3pm.

New operating procedures are in place and pre booking is necessary.

Please call The Centre, Livingston Mobility Service on 01506 442 744 to make an appointment. At the time of booking your appointment further information on pickup of your hire will be given.

No new registrations are currently being taken.

Disabled Parking & Access

The Centre has 72 ground level disabled parking spaces located at Centre Car Park 1 and 35 spaces at Centre Car Park 2. All entrances to The Centre have disabled access.

Carers Car Parking Facilities

Committed to making our facilities as accessible as possible we have the following options available:

A Lothian Shopmobility unit in Centre Car Park 1 supplying mobility aids

There is a designated Dial-a-Ride bus stop in The Centre and bookings can be made through Dial-a-Ride on 01506 633953.