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customer service

KEY DUTIES:

  • Optimise sales and individual customer purchases
  • Engage the customer by delivering a first class customer service
  • Operate till and handle financial transactions
  • Replenish stock with our fantastic products and specialist brands
  • Assist with deliveries and stock handling on a regular basis - we are busy!
  • Undertake cleaning and housekeeping duties
  • Ensure compliance with all company procedures
  • Take responsibility for personal development and actively seek opportunities for improvement
  • Responsible for Health and Safety

 WHAT DO WE NEED FROM OUR EMPLOYEES?

1. A warm, friendly and engaging personality is essential.

2. To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.

3. A proven ability to work well within a team and to use own initiative.

4. Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.

5. Experience in a customer service role with face-to-face customer contact is highly desirable.

6. Experience in a retail environment with a quality brand is desirable but not essential.

7. Knowledge and understanding of High Street fashion.

This role is contracted to 4 hours per week but there is an expectation to work more hours and flexibly during peak trading periods

BENEFITS: 

50% Staff Discount, Bonus Scheme, Group Life Insurance, Pension, 5.6 weeks Annual Leave

Pay Rates: Under 18: £5.90 Over 18: £7.38 25 and over: £7.83

Because of the changing nature of our business your job description will inevitably change. You will, from time to time, be required to undertake other activities of a similar nature that fall within your capabilities as directed by management.

Apply on the Yours Clothing Website