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customer service

We are looking for a manager for my coffee shop. We are a unique concept of coffee shop and bakery, offering freshly baked goods and exceptional coffee. Previous experience preferred but not essential, I am looking for someone with drive, positive attitude, happy, outgoing and friendly.

This is a very hands on role, the manager leads from the front and will spend 95% of their time working on the counter, so you must really love giving fantastic customer service.

The manager is responsible for all aspects of running the shop including staff recruitment, training and management, stock control, achieving sales targets and ensuring adherence to store and company policies.

Starting rate is £21k based on a 40 hour week, working 5 of 7 days (including weekend shifts) and there are 6 monthly reviews. My best managers are earning £26k.

I welcome applications from all nationalities, I am from New Zealand and I have staff from 9 different countries in my stores. Obviously, you must be legally entitled to work in the UK and must have good spoken and written English skills.

Please contact Lisa at mbcafesltd@gmail.com for an application form.